Privacy Policy
Privacy Policy
Last Updated: August 21, 2026
This Privacy Policy describes how Deluxywear ("Deluxywear", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from deluxywear.com (the "Site").
By using our Site, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
When you visit the Site, we may automatically collect certain information about your device and how you interact with our Site. This may include:
- Web browser type
- IP address
- Device information
- Time zone
- Cookie information
- Pages and products you view
- Websites or search terms that referred you to our Site
- Information about how you browse and interact with the Site
- Date and time of your visits
We refer to this information as "Device Information."
We may collect Device Information using technologies such as:
- Cookies: Small data files stored on your device or computer that help us operate and improve the Site, remember your preferences, and understand how visitors use our services.
- Log Files: Files that record actions occurring on the Site and may collect information including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic technologies used to understand how users browse the Site and interact with our marketing campaigns.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of our Site.
Order Information
When you make a purchase or attempt to make a purchase through the Site, we may collect certain information from you, including:
- Your name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment and transaction information
Payment information may be processed directly by our payment service providers. Deluxywear does not necessarily store your complete credit or debit card information on our own systems.
We refer to this information as "Order Information."
When we refer to "Personal Information" in this Privacy Policy, we generally mean Device Information, Order Information, and other information that can identify or reasonably be linked to you.
How We Use Your Personal Information
We use the Order Information we collect primarily to process and fulfill orders placed through the Site, including:
- Processing payments
- Confirming and managing orders
- Arranging production and fulfillment
- Arranging shipping and delivery
- Providing invoices and order confirmations
- Providing customer service
- Processing returns, refunds, cancellations, or disputes
We may also use your Personal Information to:
- Communicate with you regarding your orders or account
- Respond to customer service requests
- Detect and prevent fraud, abuse, and unauthorized transactions
- Improve our products, services, and customer experience
- Personalize your shopping experience
- Analyze how visitors use our Site
- Measure the effectiveness of our advertising and marketing campaigns
- Provide marketing communications where permitted by law and according to your preferences
- Comply with applicable legal, tax, accounting, and regulatory requirements
How We Use Device Information
We may use Device Information to help us:
- Identify potential fraud or security risks
- Improve the performance and functionality of the Site
- Understand how customers browse and interact with our Site
- Analyze website traffic
- Improve our products and services
- Measure advertising and marketing performance
- Troubleshoot technical issues
Sharing Your Personal Information
We may share your Personal Information with trusted third-party service providers when necessary to operate our business and provide our services.
These third parties may include:
- E-commerce platform providers
- Payment processors
- Shipping and logistics companies
- Manufacturing and fulfillment partners
- Cloud hosting providers
- Website analytics providers
- Marketing and advertising platforms
- Customer service providers
- Fraud prevention and security providers
- Professional advisers such as accountants, attorneys, and consultants
These third parties may only receive information necessary to perform services on our behalf and are expected to handle Personal Information appropriately.
We may also disclose Personal Information when required to:
- Comply with applicable laws or regulations
- Respond to subpoenas, court orders, search warrants, or other lawful requests
- Enforce our agreements and policies
- Protect the rights, property, or safety of Deluxywear, our customers, or others
- Investigate suspected fraud, security incidents, or illegal activity
We may also transfer information as part of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
Analytics
We may use analytics services, including services such as Google Analytics, to better understand how visitors interact with our Site.
Google may process information about your use of the Site in accordance with its own privacy policies.
You can learn more about Google's privacy practices at: Google Privacy Policy
You may also learn more about Google Analytics controls at: Google Analytics Opt-Out
Behavioral Advertising
We may use information about your interactions with our Site to provide advertisements or marketing communications that we believe may be relevant to you.
We may work with advertising platforms such as:
- Meta / Facebook / Instagram
- Microsoft / Bing
- TikTok
- Other advertising and marketing providers
These platforms may use cookies, pixels, or similar technologies to deliver, measure, and personalize advertisements.
You may learn more about interest-based advertising and opt-out options through the Digital Advertising Alliance at: https://optout.aboutads.info/
Marketing Communications
Where permitted by applicable law, we may send you promotional emails, offers, product updates, or other marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.
Please note that even if you unsubscribe from marketing communications, we may still send you non-promotional communications related to your orders, transactions, account, customer support requests, or legal notices.
Cookies
We use cookies and similar technologies to operate and improve the Site.
Cookies may be used for purposes including:
- Keeping items in your shopping cart
- Remembering preferences
- Supporting login and account functionality
- Website security
- Fraud prevention
- Website analytics
- Advertising measurement
- Personalized advertising
Depending on your location, you may be provided with options to manage certain categories of cookies.
You may also manage cookies through your browser settings.
Do Not Track
Some browsers offer a "Do Not Track" ("DNT") setting.
Because there is currently no universally accepted standard for responding to DNT signals, our Site may not respond to all browser-based DNT signals.
Where required by applicable privacy laws, we will process recognized privacy preference signals in accordance with applicable legal requirements.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your Personal Information.
These rights may include the right to:
- Request access to Personal Information we hold about you
- Request correction of inaccurate information
- Request deletion of your Personal Information
- Request a copy of certain Personal Information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Opt out of certain targeted advertising or sharing activities where required by law
- Submit a complaint to an applicable data protection authority
To exercise your privacy rights, please contact us at: support@deluxywear.com
We may need to verify your identity before processing certain privacy requests.
European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area ("EEA"), United Kingdom, or Switzerland, we may process your Personal Information under one or more lawful bases, including:
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests
- Your consent, where applicable
Your information may be transferred to and processed in countries outside your country of residence, including the United States and other countries where our service providers operate.
Where required, appropriate safeguards may be used to protect Personal Information transferred internationally.
United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on your state of residence, these rights may include:
- Accessing Personal Information
- Correcting Personal Information
- Deleting Personal Information
- Obtaining a copy of Personal Information
- Opting out of certain targeted advertising
- Opting out of certain sales or sharing of Personal Information
- Limiting certain uses of sensitive Personal Information where applicable
Deluxywear will process verified privacy requests in accordance with applicable law.
Data Retention
We retain Personal Information for as long as reasonably necessary to:
- Provide our products and services
- Maintain customer and order records
- Complete transactions
- Resolve disputes
- Prevent fraud
- Meet tax, accounting, regulatory, and legal obligations
- Enforce our agreements
When Personal Information is no longer required, we may delete or anonymize it in accordance with applicable laws and our business requirements.
Data Security
We take reasonable administrative, organizational, and technical measures designed to protect Personal Information against unauthorized access, disclosure, misuse, alteration, or loss.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect Personal Information directly from children under 13.
If you believe that a child has provided Personal Information to us without appropriate authorization, please contact us so that we can take appropriate action.
Third-Party Websites
Our Site may contain links to websites, services, or applications operated by third parties.
Deluxywear is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
International Data Transfers
Because we operate an online business and work with service providers in different countries, your Personal Information may be transferred, stored, or processed outside your country of residence.
Where required by applicable law, we take appropriate measures designed to protect Personal Information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our business practices
- Our products or services
- Technologies we use
- Legal or regulatory requirements
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or would like to make a complaint regarding our privacy practices, please contact us:
Deluxywear
Website: www.deluxywear.com
Email: support@deluxywear.com
Privacy Compliance Officer
Deluxywear
Email: support@deluxywear.com
For postal correspondence:
Agiftpod LLC
363 RICHLAND AVE DR ATHENS, OH 45701, US